Hello, computer. The age of malware that creates physical destruction has arrived. The world has changed in the last few months – it has become a little scarier and a lot more dangerous. This isn’t because some new dictator has declared war on everything; it is because we have just seen the weaponization of malware [...]

To tell you the truth, I’m quite excited to be blogging about this now. It is only several days to go till our live webcast about IT service excellence! I’m filled to the brim with anticipation because this is a topic that I’m really passionate about. This webcast is to share a couple of cool [...]

It was with some trepidation that I joined Datacraft Asia on the 6th of August 2007. I had had some experience with the company in my role managing the Theater Program Office in Cisco where I was responsible for rolling out the Global Service Alliance. And to be brutally candid, the prevailing view of Datacraft [...]